Terms and Conditions
Gappi is a domestic workers and childcare provision introduction agency. For the purposes of these Terms and Conditions, persons registered with Gappi and offered childcare bookings through Gappi are referred to as Childcarers and persons who contract with Gappi for the purpose of being introduced to childcare providers through Gappi are referred to as Clients.
Scope of Service
Gappi acts as an introduction and booking agency. Gappi does not employ the Childcarers booked by Clients.
Gappi provides childcarer introduction services and will endeavour to introduce to the Client, Childcarers on Gappi’s’ register. Gappi undertakes to ensure that all Childcarers on the register have demonstrated previous experience in childcare employment.
The Client accepts that no amount of reference checking can provide a guarantee of future performance by individual Childcarers. Gappi cannot be held accountable for negligence on the part of a Childcarer who has provided Gappi with satisfactory references except where reasonable care has not been taken in the reference checking process or where Gappi has failed to take note of other information received concerning the Childcarer’s past performance.
Gappi’s selection procedure includes the following: a written application by the Childcarer; identity checks by sight of documents and records supporting the applicant’s identity; a personal interview and taking a minimum of two recent references. The application and notes of the references received are reviewed, approved and signed off by the Gappi Recruitment Manager before each Childcarer is admitted to Gappi’s register.
he Client accepts that Childcarers on Gappi’s register are free agents and Gappi is not able to require any particular individual to work at any time or for any particular Client.
The following terms and conditions apply:
Fees
1. The Client pays 5% of the cost of the job filled.
2. A booking is defined as a scheduled start and finish time within a 24 hour period. Gappi does not charge a booking fee.
3. The current scale for online booking fees is as follows:
4. If you change the start time or expected return time for a booking, no additional fee is payable if the booking has not yet been filled and confirmed to you by email. However, if the booking has already been filled, an administration fee of £1 (for online changes) or £1.50 (for changes made via phone or email) will be incurred, provided your booked Childcarer is able to accommodate the change. If your booked Childcarer is unable to accommodate the change and Sitters is unable to find you an alternative Childcarer, a further booking fee will be payable once we are able to refill your booking.
5. Booking and membership fees are inclusive of VAT at the prevailing rate.
Conditions
1. In paying a membership fee, the Client undertakes to make all bookings with domestic workers and Childcarers through Sitters. Private approaches to Childcarers are not permitted without the prior agreement of Gappi. If a Client is found to have made an offer of childcare employment to a Childcarer beyond the scope of the original booking made through Gappi then the Client’s membership will be cancelled with immediate effect. No refund of fees paid will be made and no further bookings will be accepted. The Client will be liable in damages to Gappi to compensate Gappi in respect of all past present and future losses which Gappi suffers by reason of any breach of the undertaking above to a maximum sum of £1,000. If a Client wishes to employ a specific domestic worker or Childcarer originally introduced by Gappi on a long term or regular basis, then Gappi should be notified in advance. If such an arrangement is to be made Gappi will charge an introduction fee calculated as the average of Gappi’s daily booking fees and ten percent of the Childcarer’s prospective earnings – both calculated for the duration of the employment up to six months.
2. References given by Childcarers are carefully reviewed by Gappi and copies of written references are not provided to Clients.
3. The Client accepts that Gappi’s responsibility is to introduce domestic workers and Childcarers who have demonstrated previous professional experience and service provision.
4. The Client is responsible for ensuring the Childcarer clearly understands any special needs of the Client’s children.
5. Sitters has no responsibility for a Childcarer’s acts or omissions except where these could reasonably have been identifiable from Gappi’s selection procedure or as a result of other information received by Gappi. If during a booking, any accidental damage occurs to the Client’s property or possessions, this will need to be covered by the Client’s own home insurance policy.
6. In the event that a Childcarer is booked and for reasons beyond the agency’s control the Childcarer cancels at short notice or fails to arrive at the appointed time the agency will use its best endeavours to find another Childcarer for the Client.
7. The agency is not responsible for any loss suffered as a result of the Childcarer’s failure to keep the appointment except where Gappi has failed to use reasonable care in confirming the details of the appointment with the Childcarer.
8. While a Childcarer is providing services for a Client from an introduction made by Gappi the Client undertakes to reimburse Gappi fully for all costs, claims, damages, and liabilities whatsoever arising from the Client’s wrongdoing or negligence.
9. The Client is responsible for ensuring that their home contents insurance includes cover for Employers and Public Liability insurance for domestic workers, including Childcarers. Gappi does not exclude or restrict liability for death or personal injury resulting from its negligence.
10 Gappi Clients accept that we may communicate with them by email, text message or phone in relation to any matter concerning childcare bookings made by the Client and periodically with news about Gappi services. Apart from in the course of arranging your childcare provision Gappi will keep your email address, phone number and other personal data confidential at all times.
11. In case of any dispute English law shall apply.
v.03/20.